FAQ
Short answers to common questions about evidence-first AI governance.
Do I need to be a compliance expert?▾
No. AuditLoom is designed to translate work into owners, evidence, and exports. Details stay accessible, not in your way.
What’s the difference between controls and evidence?▾
Controls describe what you do. Evidence proves you did it, and stays fresh over time.
Can I reuse evidence across projects?▾
Yes. Evidence is reusable and traceable, so 20+ projects don’t create 20x work.
What do auditors and procurement get?▾
A defensible pack: mapping, status, timestamps, and evidence you can trace and verify.
What does the Free plan include?▾
Free is designed as a realistic demo: 1 project, 1 editor and 1 GB of storage. You can run one starter module for 14 days to experience a framework workflow end-to-end.
Do I need a credit card to start?▾
No. You can create a workspace and start with the Free plan without entering payment details. Upgrade when you need more scale, editors or additional modules.
How do you map to EU AI Act, ISO 42001, NIST AI RMF, NIS2, and SOC 2?▾
AuditLoom provides module workflows that structure controls, responsibilities, and required artifacts. You keep a single evidence base and reuse it across all supported frameworks while maintaining full traceability.
Can I use AuditLoom on-premise or in my own private cloud VPC?▾
Yes. While our standard plan is cloud-hosted (secure EU-based multi-tenant SaaS), we offer Enterprise plans with self-hosted / VPC deployment options on AWS, Azure, or GCP for organizations with strict data residency and sovereign cloud requirements.
Can multiple teams work on the same portfolio?▾
Yes. Workspaces support multiple users with roles and permissions so compliance, security and engineering can contribute without losing ownership and accountability.
Do you provide an audit trail?▾
Yes. Changes to key objects can be traced so you can demonstrate who changed what, when, and why during audits or buyer reviews.
Where is data stored and how do you handle retention?▾
Data is stored in your workspace database and file storage. Retention policies and export flows are designed to support audit readiness and buyer due diligence.
Do you support SSO / SCIM?▾
SSO and SCIM are typically part of enterprise deployments. If you need centralized access management, evaluate the Enterprise plan for rollout options.
Can I export documentation for procurement and audits?▾
Yes. You can export packs and evidence-backed artifacts so procurement questionnaires and audits can be answered with consistent, traceable outputs.
How do we go from demo to production rollout?▾
Start with a Free workspace to validate workflows. When ready, upgrade the plan, enable the needed modules, invite stakeholders, and standardize projects using reusable evidence and exports.
What are the actual limits of the 14-day free trial?▾
There are no limits on core features! You get full access to the EU AI Act, ISO 42001, NIST AI RMF, NIS2, and SOC 2 compliance modules. You can invite your team, set up evidence freshness rules, and export a real, defensible audit pack to test the platform on the field.
How do I import my current policies and documents for a quick trial?▾
It is extremely simple. You can bulk upload files (PDFs, Word documents, spreadsheets) or connect your Google Drive, Microsoft 365, or GitHub repositories in seconds. AuditLoom's AI will parse the documents and automatically map the evidence to the relevant controls, showing you your compliance gaps immediately.
Can I export my evidence if I decide to cancel or switch?▾
Absolutely. There is zero vendor lock-in with AuditLoom. You can download a complete export of all your evidence, court-admissible TSA timestamp certificates, and the offline verification script at any time — even during your free trial.
How does AuditLoom support SOC 2 compliance?▾
AuditLoom provides a dedicated SOC 2 module mapped to the Trust Services Criteria (TSC) for Security, Availability, Processing Integrity, Confidentiality, and Privacy. You can reuse the same evidence base (such as access reviews, encryption policies, and incident response logs) to satisfy SOC 2 controls alongside EU AI Act, ISO 42001, and NIS2 without duplicating efforts.
What is tribunal-grade TSA timestamping and why do I need it?▾
Unlike standard databases that can be retroactively edited, AuditLoom applies cryptographic hashing and retrieves official timestamps from EU-accredited Time Stamping Authorities (TSAs). This creates an immutable chain of custody, proving dataset integrity and the exact state of your compliance evidence at any point in time, which is legally admissible in court or regulatory audits.
Ship faster with defensible evidence
Start free to evaluate. Upgrade to Team, Business or Enterprise when audits and procurement require it.